24/7 Support

Tracks + Wheels Equipment is committed to quality and safety. Our Service support is available 24/7 to meet around the clock requirements of mine operations.

WE OFFER THE FOLLOWING SUPPORT:

+ Complete repair and maintenance packages
+ Planned maintenance programs
+ Preventative maintenance contracts
+ Equipment inspections
+ Equipment training service
+ Equipment operator training
+ Emergency on site repairs 24 Hours/7 Days a week
+ In shop ISO 9001:2008 repair facility

Operator Training Courses

We offer training courses to make sure your equipment operators are equipped with the skills needed to get the job done.

WE OFFER THE FOLLOWING COURSES:

+ Construction Equipment
+ MINEMASTER® Mining Equipment
+ MINEMASTER® Shotcreter
Contact your nearest branch to learn more about our programs and our program schedules.

Component Exchange Program

Our engine and components rebuild shop is equipped with state-of-the-art equipment for repairs, rebuilds, troubleshooting and diagnostics. At Tracks + Wheels, our technicians are required to attend regular training classes to maintain a higher than standard qualification, allowing our shop to operate at peak performance and give our customers the best service possible.

CASE SiteWatch™

CASE SiteWatch™ telematics breaks the boundaries of fleet management by allowing you to monitor and manage multiple machines and jobsites from your office, wherever that may be. No more manually tracking down engine hours and fuel levels. Get vital machine performance, location and utilization data remotely sent to you in real time, all the time, to keep crews accountable and projects running efficiently.

+ Increased Productivity
+ Accurate Job Costing
+ Customized Data
+ Dependable Security
+ Flexible Reporting
+ Simplified Maintenance
+ Proactive Dealer Support
+ Efficient Utilization

Experience the ultimate in remote fleet management with CASE SiteWatch. You get real-time performance metrics, idle-time analytics, scheduled maintenance intervals and programmable security alerts sent to any computer, anytime, anywhere.

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CASE ProCare

CASE ProCare is the first all-in-one heavy machine support program that’s as powerful as the equipment it protects. Best of all, ProCare comes standard and keeps you covered for up to three full years. It gives you the assurance your growing business needs to stay competitive, productive and profitable.

Brochure